Nikon Imaging | United Kingdom | Europe

How to send your Nikon product for repair

If you have been unable to resolve the issue you are experiencing using the Support Centre or Download Centre sections of our website and need to return your equipment to us for examination or repair, please choose one of the following options.

We encourage all our customers to use our free return service to Nikon repair centres so your equipment can looked at by our highly skilled technicians.

To take advantage of our free return service please click here and follow the instructions.

If you have any questions about this service, please call our dedicated team on 0330 123 0928.

Calls to '03' numbers are charged at no more than national call rate and will be included as part of any inclusive minutes or discount package.

  • Return to Nikon UK via your preffered carrier

  • Additional Information

Frequently Asked Questions

  • My product is under warranty, do I have to pay the carriage costs to send it for repair?

  • Do I need to get a reference number before sending the item for repair?

  • Do Nikon authorise any other repairers to carry out repairs on Nikon products?

  • I don't reside in the UK or Ireland, can I still send my camera to you to repair?

  • I live in the UK, my camera is not covered by warranty in the EU region can I still send it to you?

  • Do Nikon charge for providing an estimate?

  • Can I request an estimate over the telephone or via email?

  • How is my equipment returned to me?

  • How can I pay for my repair?