Get in touch
For questions about your Nikon product, we're ready to help. To assist our customer support team, if your question is product related please have your model number and date of purchase ready when calling.
If you are phoning from the UK: 0330 123 0932
If you are phoning from the Republic of Ireland: 01 517 1851
Monday to Friday: 9am-5pm
Saturday and Sunday: Closed
Please note the lines are closed on public and bank holidays.
Calls to '03' numbers are charged at no more than national call rate and will be included as part of any inclusive minutes or discount package.
To maintain and improve the quality of our service, we may monitor and/or record telephone calls.
Email: Click here to email us and we will try to respond the next working day.
Chat: Click here to talk to us online using Live Chat
Sending equipment in for repair
For information on how to send your product in for repair please click here.
For general information regarding our repair service, please call: 0330 123 0932. This number is open 9am-5pm Monday to Friday.
For information regarding an item already sent to our service department, please call: 0330 123 0928 (This number is open 9am-5pm Monday to Thursday, 9am-4:30pm Friday), or track your repair online here.
We strongly advise against any attempt to carry out your own repairs and we cannot accept liability for any damage caused by repairs or modifications carried out by other parties. However, our spares department are able to supply some easy-to-access cosmetic spares to end users.
To contact our spares department, please call 0330 123 0928 and choose option 4 (this number is open 9am-5pm Monday to Thursday, 9am-4:30pm Friday) or by e-mail on firstname.lastname@example.org. Please note this is for spare parts enquiries only. For any other queries please see above.
Please be aware that this department does not provide sales accessories such as batteries, cables, lens caps, cases etc - these must be obtained via a Nikon dealer.
Please note all lines are closed on public and bank holidays.
Please visit the brochure page to download a PDF version.